Cancellation Policies

Cancellation Policies

How can members cancel their membership?

• Within the initial 12-month term:
  Members must submit a cancellation request online at least 30 days in advance. A $125 cancellation fee applies.
  Use this link to cancel: Cancel My Membership

• After 12 months (or 6 months, depending on the signed contract):
  Members can cancel their membership at no charge by providing 30 days' notice. Cancellation requests should be sent by email to:
  getfit@profitness.ky

Are refunds given for paid fees upon cancellation?

No, refunds are not offered for previously paid fees, regardless of when the cancellation is processed.

Need Assistance?

For questions or additional information, contact our support team at getfit@profitness.ky or visit us at the Countryside Shopping Village, Grand Cayman.